When a locum cancels a session

26th August 2014 by NASGP

When a locum cancels a session

No matter what the reason, the sudden unavailability of a doctor or nurse is at the very least upsetting for patients, and in some cases can have serious adverse consequences on patient care. Practice staff go frantic having to rearrange appointments or find alternative cover.

We all get ill

Cancellation at short notice is always a significant event, and it’s invariably a practice’s worst nightmare. Which is why it should never be undertaken lightly, and also why flexible salaried and locum GPs are so important to the running of the NHS.

With sick patients, and practice staff relying on us, even when there is a perfectly legitimate reason for cancellation such as illness, medical professionals genuinely hate having to take time off, and suffer incredible guilt in doing so.

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"I started using LocumDeck as one of our locums used it. It was easy to see her availability and when bookings are made I get confirmation of the booking and can view them on the calendar too. When invoices are sent, I can see it on the site, and digitally sign the pension form (this is one of the best bits!). It would be good if all locums used it, as then it would be so much easier for me to track my bookings and check their availability without emailing or texting them, waiting for a reply and then emailing back to confirm. It’s a great place for their documents to sit also. I can access it from home or my mobile which is useful as when I am not in surgery is when I usually need a locum!"

Debbie, Practice Manager in St Ives

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