Using GP locum exit feedback surveys

28th February 2016 by NASGP

Locums work in anything up to 40 different practices a year, from the dysfunctional to the inspiring. Ensure that GP locums are enabled to leave feedback and spread best practice

Toolkit | 'Exit' feedback for practices

As GP locums, we work in anything up to 40 different practices a year.

Capturing our feedback is a great way for practices to benefit from our experience and share positive feedback with colleagues, patients and the CQC.

Share this simple form with GP locums to request feedback on their session at your practice

We ask GPs locums about:

  • whether they felt welcome
  • whether they received a practice induction pack
  • whether they had an induction to the practice
  • whether they were given their own username and password
  • whether they signed repeat prescriptions
  • whether they had access to parking
  • whether they had trouble logging into the clinical IT system
  • whether they were able to complete paperwork
  • whether they had trouble accessing the building
  • whether they could make tea or coffee
  • whether appointsments were timed well
  • whether they could work uninterrupted
  • whether they had access to equipment in the consulting room.

We also ask for GP locums to fill in a free text field to add further comments or testimonials, and advise on any potential risks they spotted during their session.

Here’s how the feedback will look.
Get and use constructive info about your GP practice from the locums you book. Get and use constructive info about your GP practice from the locums you book.

 

Podcast on locum GP exit feedback

"I started using LocumDeck as one of our locums used it. It was easy to see her availability and when bookings are made I get confirmation of the booking and can view them on the calendar too. When invoices are sent, I can see it on the site, and digitally sign the pension form (this is one of the best bits!). I can access it from home or my mobile which is useful as when I am not in surgery is when I usually need a locum."

Debbie, practice manager, St Ives

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