The evolution of mistakes and errors – an NHS perspective

15th June 2018 by Richard Fieldhouse

The evolution of mistakes and errors – an NHS perspective

The NASGP has always taken a particular interest in the management of mistakes within primary care. Often working in isolation, with little or no support and in environments of enforced underperformance, sessional GPs, and in particular GP locums, can find themselves at the sharp end of system errors and huge variability, with every practice being different to the next by up to 500 different points of variable, practice-specific information. We are the veritable canaries in the coalmine.

Daniel Kahneman, who won the Nobel Prize for his work on human rationality, published his highly acclaimed book, Thinking Fast and Slow, in 2011, which is a distillation of his life’s work on behavioural psychology and the cognitive basis for common human errors that arise from heuristics and biases.

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