Service users of mental health services

20th January 2012 by Louise Hudman

Most of this guideline is fairly obvious – treat people with respect and take a holistic approach.

The main thing that is new and will impact on us, is that they advise that patients should be given a copy of their initial referral letter to the mental health services. How this will actually work in practice hasn’t been specified.

At initial referral, they should also be seen within 3 weeks (unless they change their offered appointment date, in which case it can be put back by up to 2 weeks).

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