Dr V was working for three days as a locum in a busy general practice. She had not worked there before and the job was arranged at short notice.
On her final day she saw a 35 year old mother of two who had just noticed a breast lump in the shower that morning. She was understandably anxious, and wanted to be seen as soon as possible. She asked about paying to go privately, but Dr V assured her that she would refer her as a “two week urgent referral” and that she would be seen within that time frame.
Dr V dictated the referral at the end of her session and asked to secretary to ensure that it was sent urgently. She left the practice and thought no more about it.
