MSF using 360 Clinical may be a useful tool for some locums

19th June 2009 by NASGP

NASGP member Jenny Wilson works as a  regular locum GP in a few practices has just performed some Multisource Feedback from 360° Clinical and has ofeered to share her experience with fellow members:

I decided to try this pilot to see how feasible it would be for a GP locum to do. There were frustrations initially as I could not get it to accept NHS email addresses but that was sorted centrally, I presume they loaded them manually. I found in one practice where I work arranging the patient feedback was easy. I suspect that it would have been much more difficult in the other larger practice with a more deprived and ethnically diverse population. That the feedback went to my appraiser was difficult as she did not know that I was doing this and it is still 5 months until my appraisal. She sent me the paper copy which I felt that I am quite capable of coping with myself.

As to the results, from the patients I admit that I had flicked through them before sending them off. This could have led to me extracting poor ones but as there were not any I didn’t worry. The only score which disappointed me slightly was that patients seem to perceive I do not ask their permission to examine them adequately. I need to think about how I address this. I also wonder why comments were not asked for when they are from colleagues.

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"I am so glad and grateful for being a member of NASGP's BOB locum chambers. I started with them in a critical period of my career as I was a newly-qualified GP, looking for work in a new area with a new virus hardly hitting the world and the jobs market.

Richard and Ali's help was a godsend. They introduced me to locum work in a friendly and kind manner, provided valuable support and excellent service through the ever-improving LocumDeck and NASGP website. With the help of the chambers, I received a face to face tutorial on Emis (I trained on SystmOne) and my online profile was promoted on a growing network of GP practices throughout Buckinghamshire, Oxford and Berkshire.

I was able to work in different GP practices with different staff and patient demographics, massively increasing my clinical experience, resilience and communication skills.

It also helped me funnelling down all the job offers I received through my locum work until I recently agreed for a salaried position in a GP practice that I love working at. "

Dr Nazar Ahmed

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