Seeing unfamiliar patients on home visits from an unfamiliar practice in an unfamiliar area. What could go wrong? Dr Rachel Birch from the MPS gives some helpful advice.
Dr S was working at a semi-rural practice for the morning. It was a busy Monday and there were a lot of home visit requests that day. She was asked to visit an elderly gentleman with sickness and diarrhoea before going on to her afternoon session at another practice.
She was given directions by reception staff and set off. It was February and on her way it started to snow. After ten minutes and becoming increasingly more rural, she found herself on a single track road, she realised she had become lost. She tried to call the practice but realised she had no mobile phone signal.