If you have a Smartcard, check the little number in the bottom right hand corner on the back. If the first two numbers are 01, 02 or 03 you should contact your local Registration Authority (RA) staff* to request a new card. If the numbers are 04, 05 or 06 you do not have to take any action.
It’s all because of a service upgrade that goes live on the 21st February.
*we’ve searched high and low for something more helpful than this, but the main smartcard website was as useful as a chocolate teapot. We recommend you speak to a very friendly practice manager and ask for their help.