FAQ: How to ensure your device’s calendar gets regularly updated

Behind the scenes, your smartphone, tablet or PC has subscribed to a unique webcal link that enables your device to access your LocumDeck calendar from the cloud. As with any subscribed calendar service, the frequency with which your device is able to do this depends on a few factors e.g.

• the quality of your wifi/internet or data connection
• how powered up your device is
• how often your device is set to fetch your calendar data

Please check your device’s settings to ensure that it is set to fetch data at a suitable interval.

For iPhones/iPads

• Go to iPhone/iPad Settings >> Calendar
• Then Accounts
• Select Fetch new data
• At the bottom of the screen under Fetch, you will usually find that it is set to “Automatically”, with an explanation that this works ‘only when on power and wi-fi’.
• If your phone/iPad calendar seems to be taking a long time to sync and/or you are often off wi-fi, then switch it to regular timed Fetch depending on your circumstances e.g. choose Hourly, Every 30 Minutes or Every 15 Minutes.

For PC calendars like Outlook 

• Open Outlook, Calendar etc
• Go to Options (Outlook), settings etc.
• Find the Preferences Tab
• Click on Calendar Options
• Choose Free/Busy Options
• Set the Update Interval to a time that suits your needs