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In the New
NHS, GP principals and non-principals share the same quality agenda and will
depend on each other to meet the requirements of both clinical governance and
revalidation. By subscribing to clinical excellence all GPs will also be
committed to clinical effectiveness and will need to work at bringing best
evidence and clinical practice closer together. In practical terms every
individual GP non-principal and their principal colleagues will be required to
measure, understand and account for the outcome of their clinical and
educational activities. As a consequence, the future for the
unaccredited and non-revalidated GP to work will be limited. However, many
non-principal GPs are not prepared for the challenges ahead and could find
themselves in jeopardy without appropriate resources and support. Conversely,
the NHS might find it is unable to provide the necessary quality workforce to
deliver its agenda if it fails to anticipate and respond to the new needs it
has created for all GP non-principals. Old relationships and
boundaries between GPs are to some extent preventing the integration of
non-principals and their ability to undertake continuing professional
development and audit. Non-Principal GPs: A NHS Resource
explores the barriers to non-principal participation in the New NHS and
outlines some basic requirements. It is hoped the document will stimulate
discussion and debate to help the NASGP promote the welfare of all GP
non-principals and help secure their future. The vision is one of
choice, opportunity and equity for all GPs and NHS stakeholders.
Tony Downes
Secretary (Wales) NASGP
| INTRODUCTION AND BACKGROUND |
Profound
changes in the wider environment are now impacting on the NHS leading to
significant structural and cultural changes within it. The emergence
of GP non-principals as a distinct group testifies to the force of these
changes. The term non-principal is more than just a collective name for a range
of GP contracts outside of the independent contract; it represents a new GP
culture that embraces the future and a new NHS. The NHS reforms respond to a
desire for change in a world where the expectations of both consumers and
providers have been raised. The government is under political and
economic pressure to deliver a NHS that can sustain middle class support,
reduce health inequalities and contain costs. Improving the quality of NHS
services and narrowing the health divide without raising taxes will mean making
the very best use of NHS resources and developing a positive relationship with
the private sector. The new definition of health includes all of its
known determinants and all stakeholders in healthcare, including patients, will
be expected to collaborate and work in new ways to meet specific health targets
and demonstrate benefits through a new system of health outcome measures.
The new emphasis on public health together with evidence based medicine
will form the basis of Health Improvement Programmes and impact on the future
structure of primary care teams and individual professional development.
Contractor and non-contractor services will need to work together with unity of
purpose. Although devolution gives four blue prints of the NHS,
setting standards of clinical care through the National Institute for Clinical
Effectiveness (NICE) and maintaining the quality of healthcare through the
Commission for Health Improvement (CHI) will apply throughout the UK.
During 1998, well-publicised lapses in the quality of clinical care have put
pressure on the medical profession to demonstrate that it can restore public
confidence in professional self-regulation. Clinical governance gives clinical
control for improving the quality of healthcare and the process is fully
inclusive with no opting out. The General Medical Council is establishing a
fully inclusive system of revalidation for GPs that will be operating in two
years time. The Royal College of General Practitioners is developing its role
as the standard setter for revalidation by fixing the criteria for good
practice and supporting Accredited Professional Development. Today, it
is estimated that 20% of the GP workforce are defined as non-principals; some
7,500 medical practitioners who undertake one in five patient consultations.
The training of a GP is expensive to the taxpayer and an investment for the
NHS. Non-principals are an important human resource for the NHS that are both
part of, and a solution to, the problem of GP recruitment and retention. GP
non-principals impact on the quality of services in both primary and secondary
care and are well placed to work in innovative ways to address service
deficits. The demand for flexible and clinically orientated work opportunities
by an increasing number of GPs fits well with a new NHS that needs an adaptable
and flexible workforce. Despite this, GP non-principals remain
disenfranchised finding themselves excluded from many of the structures and
processes of the NHS. This large group of qualified GPs has become
marginalised, undervalued and vulnerable to discrimination and exploitation. GP
non-principals are invisible to the old NHS establishment, including health
economists and policy makers. This situation is no longer tenable. It
is unacceptable that the government should lose contact with, and fail to
maintain, its valuable assets. Wasting taxpayers' money at a time when
resources are limited and when rationing has become a major issue will be
regarded as bad practice under corporate governance. Also, cost has been
included as a marker of quality and such waste, by increasing costs to the NHS,
should be regarded as evidence of poor quality. A worrying situation
has arisen whereby the processes involved in clinical governance and
revalidation seem only to be geared to include GP principals. This will put a
substantial number of GPs in jeopardy because the independent GP contract
excludes GP non-principals participating in clinical audit by denying them full
professional responsibility. Patchy support and resources for continuing
professional development (CPD) disadvantages non-principal GPs when compared to
their principal colleagues and also increases inequalities between
non-principal GPs. The transition from general practice to primary
care will change the role of GPs who must find a new place in a culture of
inter and intra-professional collaboration. The independent contract will
become part of a continuum of contracts and its' ultimate fate will be decided
by the shaping forces of the NHS reforms. However, the notion of a GP
is still that of an independent contractor GP principal and primary care is
considered as comprising GP practice based, registered populations. Patients
generally 'belong' to a GP by registration that works against the notion of
collaboration and equality. This paternalistic relationship comes between GPs
and is the fault line between principal and non-principal GPs. The independent
contract divides GPs by a master-servant relationship under English law that
has more to do with post war Britain than the 21st century.
There is no relationship between the independent contract and clinical
expertise or performance; it merely reflects business interest and managerial
responsibilities. Arguments to justify superiority of this old contract,
through special advantages for patients such as 24 hour responsibility and
continuity of care, do not hold in a world of GP out-of-hour co-operatives, GP
group practices and trends towards part-time working. Greater patient mobility
and changing medical practice has led to less 'cradle-to-grave' care and,
together with other social changes, have all altered the notion of a 'family'
practitioner. The two main barriers to enfranchising GP non-principals
are mindset and the financial conflict of interest of independent contractor
GPs. The problems of mindset with regard to implementers and monitors of health
policy have exacerbated the problem of GP non-principal exclusion. Efforts made
so far to integrate non-principals GPs do not address the fully inclusive and
compulsory nature of clinical governance and GMC revalidation. Change is viewed
through a practice based, GP principal led perspective that encourages a
voluntary approach and token participation for GP non-principals. As a
result, there has not been widespread implementation of the recommendations of
the Standing Committee for Postgraduate Medical and Dental Education Report
(SCOPME). The Calman Report on Continuing Professional Development fails to
include locum GPs except as 'cover' to allow other GPs to participate in
Professional and Practice Development Plans (PPDPs). The Royal College of
General Practitioners, although trying hard to include non-principals and unite
all general practitioners, is finding difficulty accommodating locum GPs in
their membership and Fellowship by Assessment procedures. Token non-principal
representation on the General Practitioner Committee and Local Medical
Committees impede their emancipation. The last minute inclusion of
non-principals in primary care groups and local health groups created an unfair
and undemocratic electoral system preventing their proper inclusion in these
structures. The government sets a ten-year period to fully implement
its NHS programme. However, the reforms will falter unless a pro-active
approach is taken to the impending GP recruitment and retention problem.
Lessons can be learned from the present crisis in NHS nursing and dentistry.
The continuing drift of dentistry to the private sector could happen to GPs.
Disaffected non-principals and GP registrars could be seduced by the private
medical initiatives unless the NHS becomes responsive to their needs.
GP principals are concerned that attractive non-principal contracts might
threaten their capital investment causing' meltdown' for investing
practitioners. This financial conflict of interest is perhaps the main cause of
concern for independent contractors, who will resist non-principal
enfranchisement. The government must reassure GPs about their capital
investment and also ensure it retains the goodwill of non-principal GPs.
Non-principal GPs are members of the NHS family and are entitled to
participate fully in the structures and processes of the NHS. A way to overcome
the barrier of the 'master servant' relationship caused by the Independent GP
contract is urgently sought as is modernisation and upgrading of the current
locum contract. Appropriate resources for Accredited Professional
Development and inclusion of non-principals in the information technology
revolution are needed if all GP non-principals are to be clinically effective.
Also, clinical governance and revalidation by the GMC demand that all GP
non-principals must demonstrate the outcome of their activities and undergo
peer review. This implies the ability to perform audit and the proper
representation of non-principals in NHS and GP structures. Research
into the cost-benefits of non-principal GPs and proposed ways to integrate this
new GP practitioner is urgently needed. The opportunities given by the health
reforms for NHS family members to shape the New NHS must also be
extended to non-principal GPs. And finally, financial support is needed to
promote and maintain the enthusiasm and good will that exists amongst
non-principals to work towards a better and fairer National Health Service for
everyone.
| Integrating GP Non-Principals into the New NHS |
Although
some progress has been made by the efforts of the National Association of
Non-Principals (NASGP) and more progressive individuals and institutions, it is
imperative that full integration of non-principals into primary care occurs as
soon as possible. In Wales, the University of Wales College of Medicine (UWCM)
has implemented many of the recommendations of SCOPME and forms the basis of a
model for how the process can take place. Because of devolution there are now
four blueprints for the NHS and each country can adapt and develop their own
system to suit their own circumstances. The following points outline the
general requirements for full integration. Human Resource
Management.
- A national register of
non-principal GPs for each country/defined smaller population.
- A unique identifying
number for every GP non-principal.
- An 'address' or
virtual practice for every GP non-principal.
- A new professional
title to be separate from the contract of employment to improve
status.
- A non-principal
educational facilitator/mentor for a given non-principal
population.
- A new equitable
relationship between GP principals and non-principals based on qualification
and experience not on capital investment and administration.
- A universal GP career
structure
Quality
Assurance
- For full participation
in the processes of clinical governance and GMC revalidation, all GP
non-principals will need CPD, to demonstrate the outcome of their activities
through audit and be subject to review by peers and others.
Continuing
Professional Development
- Decision support
material such as the BNF and clinical effectiveness material.
- Inclusion in the
information technology revolution.
- Essential information
from primary care groups, public health, hospitals and government.
- Financial support for
costs incurred by participation in CPD.
Audit
- Prescribing number for
all non-principals.
- Full professional
responsibility including for patient complaint systems.
- Non-principal hospital
activity such as referrals and use of laboratory facilities.
Peer
Review
- Full participation in
the Royal College of General Practitioners in all aspects of its
work.
- Full democratic
representation and inclusion in LMCs/GPCs
- Appropriate
representation and participation on primary care groups.
Accreditation and
Equity
- Seniority and time
working as a GP non-principal that includes eligibility for GP
training.
- A NHS pension for GPs
working as a NHS 'locum'.
- A fair pay-structure
that eliminates a market that divides GPs.
- Health Authority
uniformity with regard to inclusion criteria to their lists e.g.
obstetrics.
Sharing Best
Practice
- Inclusion of
non-principal related issues in research and development.
- Inclusion of
non-principal in GP vocational training schemes and career
counselling.
- Inclusion of
non-principal perspective in the consultation processes at all
levels.
| Advantages of Integrating GP Non-Principals into the New
NHS |
Quality Primary care practices, Trusts and other
organisations that commission non-principal GP services will be assured of more
consistent standards in order for them to meet the requirements of clinical
governance. This will be very important to chief executives of Trusts and
Health Authorities who will be ultimately responsible for the quality of their
services, including costs, under the new legislation.
Inequality A registered population of non-principals will help
PCGs and LHGs address service deficits identified by Health Improvement
Programmes. A flexible and adaptable workforce can meet spikes of demand in
secondary and primary care in the most cost-effective way. Waiting lists could
also be influenced and improved. Patients Patients
will benefit in both primary and secondary care from all the changes invoked by
the new GP structure. The standard of GP will be quality assured and improved
communication and information will ensure better continuity of care. Patients
will be given choice and their needs will be better met.
Taxpayer Identification of all qualified GPs and encouragement
to stay in the NHS to maximise their input will reduce costs due to staff
shortages. Encouraging quality will reduce inefficiencies and eliminate
waste. Government A well organised and high calibre
non-principal GP workforce will be important for the government to meet its
pledge to the NHS to improve quality and reduce inequalities in a
cost-effective way. The government could realise its stated aim to bring unity
of purpose to all stakeholders in the NHS.
- Future
NHS Staffing Requirements, Health Committee, House of Commons, March 1999
- Educating GP Non-Principals, Education for General
Practice, volume 9, February 1998
- Lost Doctors Project, Public Health Resource Unit,
Institute of Health Sciences, June 1998
- Flexible Working Patterns, Professor Ruth Chambers,
Great Careers Debate, RCGP, October 1998
- GP Tomorrow, Dr Jamie Harrison, Radcliffe Medical
Press, June 1998
- Clinical Governance and
the drive for quality improvements in the new NHS in England. BMJ 1998, 317;
61-5
- Working Together, Securing a
quality workforce for the NHS, DoH, 1998
- A First
Class Service: Quality in the new NHS, DOH,1998
- Quality Care and Clinical Excellence, Welsh Office,
1998
- Independent
Inquiry into Inequalities in Health: Sir Donald Acheson, 1998
- Consumer concerns 1998: National Consumer
Council
- Going for Gold. Julian Tudor Hart. 1998
- SCOPME Report, The educational needs
of general practitioner non-principals, 1998
- A
Review of Continuing Professional Development in General Practice: A Report by
the Chief Medical Officer for England, 1998
- Professional and
Practice Development Plans for the Primary Care Team. BMJ1998, 316:1619-1620.
Jones Elwyn G.
- General Practitioners Career Counselling Project.
NHS Equality Unit, UWCM, 1998
- Duties of a Doctor,
Good Medical Practice, General Medical Council 1998
- National
Association of Non-Principals - A Handbook for Non-Principals in General
Practice. The Limited Edition Press, for the
NASGP, 1998. Editor Shaun
OConnell
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