Practice/agency refusing to pay

The NASGP is the only independent lobbying and information service for Sessional GPs - locums, salaried and retainer GPs.

Write to them explaining what they owe you - give dates and times and a further copy of your Terms & Conditions
- Keep a copy of all such correspondence
- Send such correspondence as Recorded Delivery
- Try to avoid emails when pursuing unpaid bills - too easy to ignore
Speak to the practice manager and keep a record of your conversation.
- If you want to make an audio recording of the conversation, many mobile phones offer this facility.
- You must explain to the person that you are recording the conversation
Speak to your LMC, who will be able to talk to the practice on your behalf.
If you have no joy with the practice manager, talk to one of the partners.
1. Speak to someone likely to see your side of the argument
If you're still not getting anywhere, start thinking about making a small claim through a County Court.